Frequently Asked Questions
Everything you need to know about bulk ordering and wholesale logistics at COKODIVE BULK BUYS.
What is the minimum order quantity (MOQ) for bulk purchases?
Our MOQs vary by product category, but generally start at 10 units per item to qualify for wholesale pricing. Specific requirements are listed on each product page.
How long does international shipping take for bulk orders?
Bulk orders are typically processed within 3-5 business days. Shipping usually takes 7-14 business days via our premium logistics partners, depending on your location and customs clearance.
Are the products authentic and officially licensed?
Yes, we guarantee that 100% of our products are authentic and sourced directly from official manufacturers and authorized distributors.
What payment methods do you accept for wholesale transactions?
We accept all major credit cards, PayPal, and wire transfers (T/T). For very large orders, wire transfers are the preferred method to ensure faster processing.
Do you offer discounts for recurring high-volume buyers?
Absolutely. We have a tiered loyalty program for frequent bulk buyers. Please contact our sales team to discuss a customized pricing structure based on your annual volume.
What is your return policy for damaged or defective bulk items?
If you receive damaged goods, please submit a claim with photo evidence within 7 days of delivery. We will provide a full refund or replacement for any verified manufacturing defects.